RIGEL
PricingAboutQ&ALog inSign upBook a demo

Terms of Service

Last updated: October 9, 2026

These Terms govern your use of rigelsignal.com and the Rigel platform (the “Service”), operated by Rigel Signal, Inc., a Delaware corporation (“Rigel”, “we”, “us”). By creating an account or using the Service, you agree to these Terms. If you don’t agree, don’t use the Service.

How we handle personal data is explained in our Privacy Policy and AI Transparency statement. They are not part of this contract, but you should read them.

1. Eligibility

You must be at least 18 and able to enter a contract. If you use the Service for an organisation, you confirm you can bind that organisation to these Terms.

2. Accounts

  • Give accurate information and keep it up to date.
  • Keep your credentials secure; you’re responsible for activity under your account.
  • Tell us at support@rigelsignal.com if you suspect unauthorised access.
  • One candidate account per person. Recruiters may hold one account per organisation they represent.

3. The Service

Rigel matches candidates to jobs with structured, skills-first scoring, as described in the AI Transparency statement. We don’t guarantee matches, interviews, hires or the availability of any role or candidate.

4. Candidates

  • Your CV and profile must be truthful and about you.
  • You keep ownership of your CV and profile. You allow us to use them to run the Service — including showing anonymised or, after shortlist, identified information to recruiters — for as long as your profile exists.
  • You can turn matching off (“Participate in matching” in Settings), decline a job you’ve been shortlisted for (“Decline this match”), or delete your account (“Delete account” in Settings) at any time.

5. Recruiters

  • You confirm you may post jobs for your organisation, and that jobs are real, lawful and non-discriminatory. No unpaid work except lawful internships.
  • Rigel is designed to reduce bias, but you remain responsible for your hiring decisions and for complying with employment, anti-discrimination and automated-decision laws that apply to you.
  • Candidate data. When you shortlist a candidate and see their identity, your organisation becomes an independent controller of that data. You must: use it only to consider that candidate for your roles; process it under your own privacy notice and applicable law; keep it secure; delete it when no longer needed or when the candidate asks; and tell us promptly if the candidate raises a data-protection request that concerns our processing.
  • You won’t try to identify candidates outside the shortlist flow, or scrape, resell or redistribute candidate data.
  • Data processing agreement. Where we process personal data on your organisation’s behalf, we will put a Data Processing Agreement in place with your organisation as part of your subscription agreement. Ask for it at privacy@rigelsignal.com.

6. Acceptable use

You won’t:

  • upload false, misleading, defamatory, infringing or illegal content;
  • reverse-engineer, decompile or attack the Service or its scoring code (this doesn’t limit your right to ask how a score was calculated, or any access and transparency rights we describe in our policies);
  • use bots, scrapers or automation without our written permission;
  • harass or spam other users, or collect their data outside normal use;
  • interfere with or disrupt the Service.

7. Fees

The Service is free for candidates. Recruiter pricing is set out in your organisation’s subscription agreement. We give at least 30 days’ notice before introducing or changing fees.

8. Intellectual property

The Service — site, scoring engine, design and documentation — belongs to Rigel. You keep ownership of what you submit (CV, profile, job posts) and grant us the rights in Sections 4 and 5 to run the Service. We may use aggregated statistics about matching, anonymised so no individual can be identified, to improve the Service.

9. Third-party services

The Service runs on third-party infrastructure (such as Google Cloud and Vercel). We’re not responsible for their availability, but we remain responsible for how we use them to process your data.

10. Termination

Candidates and recruiters can delete their account at any time with “Delete account” in Settings; anyone can close their account by emailing support@rigelsignal.com. When you delete your account you are signed out and hidden from recruiters straight away; we permanently delete your CV, profile and account 30 days later, and you can cancel by emailing privacy@rigelsignal.com within those 30 days. Anonymous scores, with nothing that identifies you, are kept for up to 12 months. If nobody signs in to a candidate account for 24 months, we email a warning and, if there is still no sign-in 30 days later, delete the account the same way. A recruiter who deletes their account is signed out straight away, and their name, email and sign-in details are removed 30 days later; the organisation’s jobs stay with the organisation. A deleted job disappears straight away and is permanently deleted, with its applications, scores and messages, 12 months later. The full timeline is in the Privacy Policy.

We may suspend or close accounts that break these Terms, abuse the Service or where the law requires, with notice where reasonable. Sections that by nature should survive (ownership, disclaimers, liability, indemnity, disputes) survive termination.

11. Disclaimers

The Service is provided “as is” and “as available”, without warranties of any kind, including merchantability, fitness for a particular purpose and non-infringement. We don’t promise that matches will lead to a hire or that the Service will be uninterrupted or error-free.

12. Limitation of liability

To the extent the law allows, Rigel and its personnel aren’t liable for indirect, incidental, special, consequential or punitive damages, including lost profits, data or goodwill. Our total liability for direct damages is limited to the greater of the fees you paid us in the 12 months before the claim or USD 100.

Nothing in these Terms limits liability that can’t legally be limited, including for fraud, gross negligence, death or personal injury, or your rights under data-protection law.

13. Indemnity

You’ll indemnify Rigel against claims, losses and reasonable legal fees arising from your misuse of the Service, your breach of these Terms or your violation of law or third-party rights. If you’re a consumer, this applies only to the extent permitted by the law of your country.

14. Governing law and disputes

These Terms are governed by the laws of the State of Delaware, and disputes go to the state or federal courts in Delaware.

If you’re a consumer living in the EU, EEA or UK, you also keep the protection of the mandatory consumer law of your country, and you can bring proceedings in the courts where you live. Either party may seek urgent injunctive relief in any competent court.

15. Changes

We’ll announce material changes by email or in-app at least 30 days before they apply. Continuing to use the Service after that date means you accept them; if you don’t, you can close your account.

16. Contact

Rigel Signal, Inc. · 2077 Yorkshire Way, Mountain View, CA 94040, USA · support@rigelsignal.com